Başlık:
Increasing taxpayers' use of self-service channels.
ISBN:
9789264223264
9789264223288
Fiziksel Tanımlama:
87 pages : illustrations ; 28 cm.
İçerik:
Chapter 1 Introduction Chapter 2 Framework for evolution of digital self-service Chapter 3 Service delivery environment Chapter 4 Analysis and findings on revenue body initiatives Chapter 5 Conclusions and recommendations
Özet:
Annotation Building on prior work that resulted in the practical guide Managing Service Demand, this report explores the strategies revenue bodies can use to improve take-up of self-service channels in the context of a proposed future service experience for individu.
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Library | Materyal Türü | Demirbaş | Yer Numarası | Durumu / Lokasyon / İade Tarihi |
|---|---|---|---|---|
Arıyor... | Kitap | EKOBKN0001404 | 336.2 INC 2014 | Arıyor... |