Preface Organizing committee Section 1: E-Commerce, E-Business and E-Service The study of administrative division reform in China on the basis of the E-government W. Shi The role of Facebook as an interactive communication device for business I. Garcia Medina, P.A. Pereira Correia, Z. Gonzalez & R. Contreras-Espinosa E-Business models for financial services and internet banks J.M. Sahut Localization for a high context culture: An exploratory study of cultural markers and metaphors in Arabic E-Commerce websites D. Liginlal, M. Rushdi, R. Meeds & R. Ahmad Entrepreneurial learning in a secure E-Commerce course through creating competitive real-world sites R. Garlick Estimation of figure of merit in ultra-wideband radio channel for location-based E-Service J. Li, H. Zhang, X. Cui & C. Wu An E-Service of a stand-alone hybrid renewable energy generation system H.C. Chen & W.X. Bai Employing an E-Service of BSMSTOL to the swimming learning P.-C. Chieh & H. Chang An E-Service of security in electric power systems M.-C. Huang & S.-S. Lin Employing an E-Service for establishing the improved hurdles of the hurdle race C.-K. Ho & H. Chang Relationships between the quality of online shopping service and customer loyalty in women online shopping website K.-H. Won & S.-H. Tsao Section 2: Internet computing and information services An empirical analysis of the impact on economic growth from trade in services D. Yu & X. Xu A study on model development for information management service system of health service industry C.P. Ko & B. Song Labeling schemes for XML dynamic updates: A survey and open discussions W.-S. Chiew, S.-C. Haw, S. Subramaniam & F.-F. Chua Formal analysis and verification of a new improved NSSK protocol G. Shi & H. Chen Storing and retrieval of hybrid XML databases: A performance evaluation W.-S. Chiew, W.-Y. Yeow, S.-C. Haw, S. Subramaniam & F.-F. Chua An evaluation model for embedded knowledge services using fuzzy AHP Y. Zhu Cloud-grid-based algorithm for data distribution management H.-B. Mei Trustworthiness measurements of real-time Web services X.X. Wu & G.S. Hu Numerical back analysis method for in-situ stress field distribution in deep river valley region H.G. Xing, F.G. Xu & J.W. Zhou Questionnaire generator: Web application using cloud computing M. Hoshi & V. Klyuev Safety analysis and risk aversion system structure for internet of things Q. Wu A design of conceptual framework for persuasive multimedia learning application in enhancing children's awareness of child sexual abuse A. Othman & W.A.J.W. Yahaya Section 3: Computer science and technology A review on recognition of traffic signs Z. Zhang, W. Li, D. Zhang & W. Zhang Research on spatial characteristics of 60 GHz MIMO channel and multiplexing C. Wu, X. Cui, Z. Li & P. Zhang An improved semantic similarity approach based on Cilin P. Zhang, W. Zhang, Z. Zhang, C. Wu & Y. Sun The application of real-time data remote transmission for LWD/MWD in oilfield Q. Sun & Y. Sun Application of AF-SVR model for the endpoint prediction of converter steelmaking L. Gao, X. Zhang, S. Zhao & D. Yu Feasibility analysis of spectra partition under a monopolization and sharing pattern P. Zhang & L.N. Wu An implementation of hardware-based TCP for TS transmitting T. Tan, X. Wang, G. Sun & A. Ji Model checking and analysis of systems dependent on CPU speed T. Mizuno & S.-Y. Nishizaki A proposal of softness display using honycomb R. Ishibashi, M. Aliff Bin Rosly, A. Sano & H. Fujimoto Design and implementation of a micro-inverter for grid-connected applications M.-T. Tsai, C.-L. Chu & J.-Y. Lin Characterization and properties of PLA/ENR/MWCNTs nanocomposite M.A. Tarawneh & S.H. Ahamd Section 4: ICT for business and management Financial crisis management for contractors in construction market: Case study in China H. Chen, L. Zhang, Q. Liu & Y. Liu The determinants of local fiscal distress in Taiwan: A Poisson regression analysis Y.H. Ho & C.J. Huang A construction method of disclosure index of listed company in China S. Xu Analysis on the survey method of mystery shopping in hospitality management L. Xu & S. He Study of the market position and regulation of Electronic Property Rights Trading Markets M. Chen Virtual organization manufacturing resource planning: Flexible multi-objective mathematical programming Y. Hsu, J.-J. Huang & J.-S. Chen Application of cluster analysis to western China population quality assessment X. Zhang & Z. Li Comparative evaluation of modulation strategies for a three-phase three-level unity power factor rectifier M.-T. Tsai, C.-L. Chu, F.-K. Guo & B.-J. Jiang Author index.