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A leader's guide to influence : how to use soft skills to get hard results için kapak resmi
Başlık:
A leader's guide to influence : how to use soft skills to get hard results
Yazar:
Brent, Mike. author
ISBN:
9780273729860
Yazar Ek Girişi:
Fiziksel Tanımlama:
viii, 231 pages ; 22 cm.
İçerik:
Your relationships : get them right -- What's your relationship style? -- Understanding my relationships -- What makes relationships go wrong? -- Relationship networking -- Creating the right impression -- Listening -- Quality questioning -- Trust and authenticity -- Rapport and empathy.
Özet:
"A Leader{u2019}s Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want. Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners. Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to: Increase your confidence and impact; Communicate more effectively; Learn different tools, techniques and approaches when working with different types of people; Listen and question effectively; Develop rapport and empathy; Give better feedback; Deal with difficult situations and cope with conflict."
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Library
Materyal Türü
Demirbaş
Yer Numarası
Durumu / Lokasyon / İade Tarihi
Arıyor...
Kitap EKOBKN0003506 658.4092 BRE 2010
Arıyor...

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