Arama Sonuçları Satisfaction. - Daraltılmış: 1999
SirsiDynix Enterprise
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Müşteri tatmini ölçümlerinizi geliştirmenin yolları : müşteri tatmini ölçüm programları oluşturma, uygulama, inceleme ve raporlama rehberi
ent://SD_ILS/0/SD_ILS:3919
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