What is culture? / Werner Delanoy -- What is intercultural communication? / Jan D. ten Thije -- Rethinking intercultural competence / Jürgen Bolten -- Interculturality or transculturality? / Heinz Antor -- Critical intercultural communication and the digital environment / Thomas K. Nakayama -- From shared values to cultural dimensions : a comparative review / Elizabeth A. Tuleja and Michael Schachner -- Towards integrative intercultural communication / Liisa Salo-Lee -- The power of literature / Birgit Neumann -- Psychoanalytic approaches to memory and intercultural communication / Jolanta A. Drzewiecka -- Sociological approaches / Uttaran Dutta & Judith N. Martin -- Introducing intercultural ethics / Richard Evanoff -- Decolonising gender and intercultural communication in transnational contexts / Lara Martin Lengel, Yannick Kluch, and Ahmet Atay -- Migration in the digital social mediasphere / Peter Stockinger -- Linguistic politeness / Claus Ehrhardt -- Contemporary literature and intercultural understanding / Gesine Schiewer -- Enhancing intercultural skills through storytelling / Stephan Wolting -- Cinema as intercultural communication / Joanne Leal -- Intercultural memory and violence in Jewish literature / Verena Dolle -- Intercultural communication in social work practice / Antonio López Peláez and Emilio José Gómez Ciriano -- Intercultural education in study abroad contexts / Jane Jackson -- Intercultural communication in the courtroom : the doctrine of public policy / Bertil Cottier -- Intercultural communication in the context of the hyper mobility of the school population in and out Europe / Emmanuelle le Pichon -- Culture and Management / Marie-Thérèse Claes -- Language and othering in contemporary Europe / Anne Ife -- Black British writing : Benjamin Zephaniah's didactic poetics / Deirdre Osborne -- Cultural encounters in contemporary Latin American cinema : intersections of transnationality / Sarah Barrow -- Religion and intercultural communication / Margaret Littler -- Irish-English cultural encounters in the diaspora / Bronwen Walter -- Intercultural dimensions in academic mobility : South Korea and Spain / F. Manuel Montalbán, Francisco M. Llorente and Evelina Zurita -- Defining, developing and assessing intercultural competence / Darla Deardorff -- Effects of social media use on cultural adaptation / Stephen M. Croucher and Ming Li -- A constructivist approach to assessing intercultural communication competence / Milton J. Bennett.