Douglas Montgomery's modern introduction to SQC prepares you for professional practice with comprehensive coverage of current statistical methods for quality control and improvement. With this text, you'll learn how to apply state-of-the-art techniques for statistical process monitoring and control, design experiments for process characterization and optimization, conduct process robustness studies, and implement quality management techniques such as the six-sigma approach. Fully updated and revised, this Fifth Edition features more fully integrated coverage of Minitab, new homework problems, new and more modern examples, and more. Provides guidelines throughout the book for selecting the proper type of statistical technique to use in a wide variety of product and non-product situations. Presents comprehensive coverage-ranging from basic principles to state-of- the-art applications. Provides clear and relevant examples, including new examples that illustrate applications of statistical quality improvement techniques in non- manufacturing settings. Many examples and exercises are based on real data. Reflects contemporary practice and provides more information on management aspects of quality improvement. Emphasizes statistical techniques in the context of a strong engineering and management orientation.