Contents v ı:oreword Overview 15 About 0oing Business 24 What is changing in 0oing Business? 33 Reforming the business environment in 2013/14 Case studies 47 Starting o business The growing efficieııcy of company registries 53 Zoning aııd urban planning Understandiııg the beııefits 60 Registering propertu Measuriııg the qualıty of land admiııistrotioıı systems 67 Getting credit The importoııce of registries 76 Protecting minority investors Goiııg beyond related-party troıısactioııs 83 Paying taxes Treııds before and aFter the finaııcial crisis 90 Enforcing contracts HowJUdicial efficieııcy supports freedom of controct 96 Resolving insolvency Measuring the streııgth of iıısolveııcy laws 102 Highlights from the 0oing Busiııess research conference 109 References 114 Data notes 146 Distance to frontier and ease of doing business ranking 152 Summaries of 0oing Busiııess reforms in 2013/14 167 Countrq tables 231 Labor market regulation data 252 Acknowledgments