Narratives of crisis : telling stories of ruin and renewal
tarafından
 
Seeger, Matthew W. (Matthew Wayne), 1957- author.

Başlık
Narratives of crisis : telling stories of ruin and renewal

Yazar
Seeger, Matthew W. (Matthew Wayne), 1957- author.

ISBN
9780804788922
 
9780804799515

Yazar Ek Girişi
Seeger, Matthew W. (Matthew Wayne), 1957- author.

Fiziksel Tanımlama
ix, 199 pages ; 24 cm

Seri
High reliability and crisis management

İçerik
Narratives of crisis -- Humans as storytellers -- How stories disrupt our sense of meaning -- Making sense through accounts -- Blame narratives -- Renewal narratives -- Victim narratives -- Hero narratives -- Memorial narratives -- How narratives of crisis compete and converge -- The consequences of crisis narratives.

Özet
How did you first hear about 9/11? What images come to mind when you think of Hurricane Katrina? How did your community react to the Sandy Hook Elementary School shooting? You likely have your own stories about these tragic events. Yet, as a society, we rarely stop to appreciate the narratives that follow a crisis and their tremendous impact. This book examines the fundamental role that narratives play in catastrophic events. A crisis creates a communication vacuum, which is then populated by the stories of those who were directly affected, as well as crisis managers, journalists, and onlookers. These stories become fundamental to how we understand a disaster, determine what should be done about it, and carry forward our lessons learned. Matthew W. Seeger and Timothy L. Sellnow outline a typology of crisis narratives: accounts of blame, stories of renewal, victim narratives, heroic tales, and memorials. Using cases to illustrate each type, they show how competing accounts battle for dominance in the public sphere, advancing specific organizational, social, and political changes. Narratives of Crisis improves our understanding of how consensus forms in the aftermath of a disaster, providing a new lens for comprehending events in our past and shaping what comes from those in our future.

Konu Başlığı
Kriz yönetiminde iletişim.
 
Communication in crisis management.
 
Kriz yönetimi.
 
Crisis management.
 
Anlatım (Retorik).
 
Narration (Rhetoric).

Yazar Ek Girişi
Sellnow, Timothy L., (Timothy Lester), 1960-,


LibraryMateryal TürüDemirbaşYer NumarasıDurumu / Lokasyon / İade Tarihi
Ekonomi KütüphanesiKitapEKOBKN0000925363.345 SEE 2016Merkez Kütüphane Genel Koleksiyon