Preface p. ix Chapter 1 Global Strategy and Global Supply Chain Management p. 1 Welcome to the Intriguing World of Global Supply Chain Management p. 1 Global Trade and Global Supply Chains p. 5 Emerging Markets and Global Supply Chains p. 8 Global Strategic Supply Chain Management p. 13 Global Location of Value-Added Activities p. 16 Important Definitions and Distinctions p. 21 Integration of Global Supply Chain Functions p. 24 How Global Supply Chain Management Achieves Benefits p. 27 Supply Chain Management Integrating Processes p. 30 Chapter 2 Industry Implications for Global Supply Chains p. 33 Diagnosing Industry Globalization Potential p. 33 Understanding Market Globalization Drivers p. 37 Market Globalization Drivers' Implications for Supply Chains p. 38 Understanding Cost Globalization Drivers p. 44 Cost Globalization Drivers' Implications for Supply Chains p. 45 Understanding Government Globalization Drivers p. 51 Government Globalization Drivers' Implications for Supply Chains p. 52 Understanding Competitive Globalization Drivers p. 58 Competitive Globalization Drivers' Implications for Supply Chains p. 59 Guidelines for Diagnosing Industry Globalization Potential p. 64 Appendix: Measures of Industry Globalization Drivers p. 66 Chapter 3 Global Supply Chain Infrastructure p. 69 Basic Worldwide Infrastructure Issues p. 69 Transportation, Communication, Utilities, and Technology Infrastructure p. 73 Supply Chain Security, Risks, and Value p. 81 Legal Considerations, International Contracts, and Insurance p. 89 Commercial Documents and Customs Clearance p. 93 Terms of Payment and Currency of Payment p. 96 International Commerce Terms (Incoterms) p. 97 World Customs Organization and the Harmonized System p. 100 globalEDGE™: Your Source for Global Business Knowledge p. 103 Guidelines for Assessing Global Supply Chain Infrastructure p. 107 Appendix: Logistics Performance Index 2012 p. 109 Chapter 4 Logistics in Global Supply Chains p. 111 Global Logistics Strategy p. 111 Global Distribution Centers p. 115 Global Inventory Management p. 120 Global Packaging and Materials Handling p. 123 Transportation p. 126 Reverse Logistics p. 136 Guidelines for Logistics in Global Supply Chains p. 138 Chapter 5 Purchasing in Global Supply Chains p. 141 Global Purchasing Strategy p. 141 From Domestic to International to Global Purchasing p. 145 Types of Purchasing Strategy p. 150 Outsourcing, Offshoring, and Their Derivatives p. 152 Global Customers and Channels p. 153 Order Fulfillment and Delivery p. 155 Global Supplier Selection p. 158 Global Supplier Networks p. 164 Critical Success Factors for Purchasing in Global Supply Chains p. 165 Guidelines for Purchasing in Global Supply Chains p. 167 Chapter 6 Operations in Global Supply Chains p. 169 Global Operations Strategy p. 169 Make-or-Buy Decisions in Global Supply Chains p. 173 Global Production and Manufacturing p. 178 Competitive Priorities in Global Supply Chains p. 180 Total Cost Analysis in Global Supply Chains p. 183 Process-Based Quality Standards p. 185 Supply Chain Operations Reference Model p. 188 1PL/2PL/3PL/4PL/5PL p. 190 Guidelines for Operations in Global Supply Chains p. 191 Charter 7 Market Channels in Global Supply Chains p. 195 Global Market Channels Strategy p. 195 Customer Value-Creating Global Processes p. 198 International Market Entry Modes p. 202 International Wholesaling, Retailing, and Franchising p. 204 Exporting and Importing p. 208 Going Global Online p. 212 Place and the Other Three Ps p. 215 globalEDGE Diagnostic Tools and Market Potential Index (MPI) p. 217 Guidelines for Market Channels in Global Supply Chains p. 219 Chapter 8 Managing Global Supply Chains p. 223 Value of Managing the Location of Global Activities p. 223 Importance of Coordination in Global Supply Chains p. 228 Coordination Mechanisms in Global Supply Chains p. 230 Interorganizational Relationships in Global Supply Chains p. 232 Value Propositions in Global Supply Chain Relationships p. 233 Stakeholders and Global Supply Chain Sustainability p. 236 Guidelines for Managing Global Supply Chains p. 238 Wrap-Up of the Intriguing World of Global Supply Chain Management p. 241 Notes p. 243 Index p. 249