by
Liker, Jeffrey K., author.
Format:
Alıntı:
The Toyota way to service excellence : lean transformation in service organizations / Liker
by
Agarwal, Renu, editor.
Format:
Alıntı:
Service industries -- Technological innovations -- Handbooks.
by
Hermann, Christoph., editor.
Format:
Alıntı:
Privatization of public services : impacts for employment, working conditions, and service quality
by
Arup, Christopher, 1949- author
Format:
Alıntı:
Service industries -- Case studies.
by
Mattoo, Aaditya., editor.
Format:
Alıntı:
Service industries.