Preface / Ajit Singh, Branislav Gosovic -- The devil you know -- an introduction to the WTO -- The battleground -- the key issues in Doha -- Setting the stage -- the pre-Doha mini-ministerial meetings -- A controlled bedlam -- the Doha Ministerial 2001 -- Look back in anger -- post-Doha reflections -- The gentle art of persuasion -- arm-twisting and pay-offs -- Mike Moore and the WTO Secretariat -- wolves in sheep's clothing -- After Doha -- business as usual -- The Doha development agenda -- 'everything but development' -- Conclusion.