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1. 
The handbook of service innovation için kapak resmi
The handbook of service innovation
by 
Agarwal, Renu, editor.
Format: 
Alıntı: 
Service industries -- Technological innovations -- Handbooks.
2. 
Marketing, technology and customer commitment in the new economy : proceedings of the 2005 Academy of Marketing Science (AMS) Annual Conference için kapak resmi
Marketing, technology and customer commitment in the new economy : proceedings of the 2005 Academy of Marketing Science (AMS) Annual Conference
by 
Academy of Marketing Science. Annual Conference (2005 : Tampa, Florida)
Format: 
Alıntı: 
of Marketing Science (AMS) Annual Conference / Academy of Marketing Science. Annual Conference (2005
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