by
Şensoy, Ümit., çeviren.
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Duygusal zeka : Harvard Business Review'den en etkili yönetim fikirleri = On emotional intelligence
by
Spellman, Ruth. yazar
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Success in business.
by
Bossidy, Larry. author
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these processes is the real job of running a business, not formulating a "vision" and leaving the work