IT Global Delivery Model Efficiency: An Exploratory Case Study to Identify Input and Output Factors / Marko Nöhren, Armin Heinzl, Tommi Kramer -- Relative and Joint Dependence in IS Outsourcing Relationships -- A Model of Effects on Relational Facets and Exchange Performance / Jasmin Kaiser, Thomas Widjaja, Peter Buxmann -- The Role of Organizational Standards in IT Outsourcing Relations / Anna Moretti, Giovanni Vaia -- Vendor Capabilities in ITO Research: A Systematization and Critical Review / Patrick Hoberg, Helmut Krcmar -- The Middle Management of Offshoring: Understanding Offshoring Strategy Implementation at a Meso Level / Petra Edoff -- Offshore BPO Decisions and Institutional Influence on Senior Managers / Kevan Penter, John Wreford, Graham Pervan -- Cloud Computing as Innovation: Studying Diffusion / Leslie Willcocks, Will Venters -- Towards Improvement of Information Systems Governance: Reorganization of Software Applications Hosting / Björn Johansson -- Coordinating Tensions in Orchestrating Blended Modes of Sharing and Outsourcing of Services / Albert Plugge, Marijn Janssen, Anton Joha -- Can Agile Software Tools Bring the Benefits of a Task Board to Globally Distributed Teams? / Christiaan Katsma, Chintan Amrit -- KAIWA: Towards a Method for Knowledge Transfer in the Transition Phase of Offshore Outsourced Projects / Erik Wende, Tom Philip, Gerhard Schwabe -- Opaque Indifference and Corporate Social Responsibility: A Moral License for Offshore BPO? / John Wreford, Fay Davidson, Graham Pervan -- Business Process Outsourcing in Suriname: Call Center Services / Erik Beulen.