PART I: INTRODUCTION -- 1. About the Study -- 2. Workplace and Worker Characteristics in Surveyed Workplaces -- PART II: THE MANAGEMENT OF EMPLOYMENT RELATIONS -- 3. Human Resource Management -- 4. Wage Levels and the Management of Wages -- 5. Corporate Welfare as Depicted in the Workplace Panel Survey -- 6. The Labor Market and Industrial Relations for Non-Regular Workers -- PART III: COLLECTIVE INDUSTRIAL RELATIONS -- 7. Analysis of the Functional Level of Labor Relations: Focusing on Wage and Collective Bargaining and Labor Disputes -- 8. Labor Unions and Industrial Relations -- 9. Industrial Relations in Non-Unionized Workplaces -- PART IV: WORK ORGANIZATION -- 10. Education/Training and Skill Formation -- 11. Workplace Innovation and the Work Process -- 12. Long Working Hours -- PART V: SUMMARY AND CONCLUSION -- 13. Summary and Conclusion.