The cost of emotions in the workplace : bottom line value of emotional continuity management /

reciprocity -- Socialization -- Social emotions -- Conclusion : human cooperation and its evolution.

, and how? How will I keep my emotions from getting the best of me? Who should read The Art of Value

-- Socially and identity -- Heuristics and biases -- Prospects and regrets -- Personality, moods and emotions

Primal leadership : unleashing the power of emotional intelligence / Goleman, Daniel. author

Routledge Library Editions: Organizations: Theory & Behaviour ;